Shipping Policy

Shipping Policy

To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. If there is issues with verifying your address, customer service will contact you to try and resolve these issues. If after several attempts of contacting you, you do not respond, you order will be canceled and your money refunded to you.

If you realize that you entered your shipping address incorrectly, please contact us ASAP. If your order was placed on the weekend, please call us first thing Monday morning. We will do our best to fulfill you request and change the address. If we are unable to, we do not take responsibility for the incorrect information.

Shipping fees are non-refundable. If you refuse any shipments from Mpress, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.


Non-Deliverable/Returned To Sender:

If a package is returned due to an incomplete or incorrect address, or if you're unavailable for delivery, you're responsible for reshipping. Mpress is not liable for incorrectly delivered or lost packages due to customer-provided shipping information. Please ensure your address is accurate during checkout.


Just a reminder that you will receive shipping confirmation within 1-3 business days from the day the order was placed.  After your payment is authorized and verified, it can still take 1-2 days to process your order. This is just an estimate, though, and doesn't include weekends or holidays. When your order has been shipped, you will receive an email with tracking information. If your order says delivered and you did not receive it, you must contact your local post office. We do not issue refunds for packages that state being delivered. We offer USPS Priority Mail to most locations (domestic & internationally). Your shipping cost is displayed at point of checkout. International orders may be subjected to custom charges by your native country.

SHIPPING RATES

  • Small Goods: $3.95 (2-5 business days)

  • Standard Shipping: $8.95 (2-3 business days)

  • Heavy Goods Shipping: $13.95 (2-3 business days)

Please Note: Orders over $100 may require a signature upon delivery

International:

  • Rest of the World: $40.50

Please note: No refunds, replacements, or credits will be issued for orders confirmed as delivered. By completing a purchase, you agree to our full shipping and delivery policy.